Frequently Asked Questions

Q. How much will it cost me to register?

A. The service is absolutely free, there is no charge whatsoever.

Q. Will the information I supply be used only for removing personal details from databases and combating fraud?

A. Yes. We strictly comply with the rules of the Data Protection Act, which states that information supplied can only be used for the purpose for which it was obtained. The information you supply will be used only for removing records from company files, and helping detect identity fraud.

Q. How long will it take for unwanted post to stop?

A. Most of the companies that we supply deceased details to update their files on a monthly basis, so most unsolicited post should cease within a couple of months.

Q. Will this affect all post?

A. No, official post such as bank and credit card statements, tax returns, utility bills and premium bonds will not be affected. You will have to contact these organisations directly with details of the deceased person.

Q. Why do you need my personal details?

A. It's important that our data is accurate, so it helps to know the source of the information. Your personal name and address details will not be released.

Q. Can I use the DPS service to stop receiving post for someone who passed away some time ago?

A. Most certainly. Just complete the registration form as normal, making sure you complete the date of death. The information will be passed on to companies as usual and the deceased's details will be removed from their records.

Q. Can I supply this information in any other way?

A. Yes you can call us on 0800 068 4433 or you can print a copy of the form, complete it and put it in the post to (No stamp is needed.):
Freepost RRZC-SYCA-AGEG
Deceased Preference Service
DDC OS
The Data Solutions Centre
Manton Wood Enterprise Park
Worksop
S80 2RT.

Q. What should I do if I have any further questions?

A. You can write to us at:
Deceased Preference Service
DDC OS
The Data Solutions Centre
Manton Wood Enterprise Park
Worksop
S80 2RT.

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